Privacy Policy

Last updated: August 27, 2026

Ravencross Group LLC (“Ravencross,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

1. Information We Collect

When you contact Ravencross or submit a request through our website, we may collect information that you voluntarily provide, including your name, company, business email address, telephone number, workspace requirements, preferred location, number of workstations, anticipated start date, contract term, budget, and any additional information included in your request or communications with us.

We may also collect limited technical information generated through the operation of our website and forms, where applicable.

2. How We Use Your Information

We may use your information to:

* respond to your inquiry or request for proposal;

* understand and evaluate your workspace requirements;

* identify suitable workspace solutions, operators, providers, brokers, or other commercial partners;

* obtain and facilitate proposals, quotations, availability, or other information relevant to your requirement;

* communicate with you regarding your request;

* administer and improve our services and business operations;

* prevent fraud, misuse, or security incidents; and

* comply with applicable legal and regulatory obligations.

3. Sharing with Selected Commercial Partners

To assist with your request, Ravencross may share relevant information with selected third parties that may be capable of providing or facilitating the requested workspace solution. These parties may include workspace operators, property providers, brokers, advisors, service providers, lead distribution platforms or marketplaces, and other selected commercial partners.

Depending on the circumstances and the applicable commercial arrangement, Ravencross or its commercial partners may receive compensation in connection with referrals, introductions, qualified opportunities, leads, transactions, or services.

Ravencross does not make personal information publicly available as part of this process. Where a marketplace or distribution platform is used, information about a business opportunity may be displayed in a limited or non-identifying form before a participating party obtains access to the personal or contact information associated with the opportunity.

4. International Data Transfers

Ravencross Group LLC is a company organized in the State of Delaware, United States, and operates internationally. Your personal information may therefore be processed, stored, or transferred outside the country from which you submit your request, including in the United States and in countries where relevant workspace providers, commercial partners, technology providers, or service providers operate.

Where applicable, Ravencross will take reasonable steps to ensure that international transfers of personal information are handled in accordance with applicable data protection requirements.

5. Legal Bases and Consent

Depending on the circumstances and applicable law, Ravencross may process personal information on the basis of your consent, actions taken at your request, legitimate business purposes permitted by applicable law, compliance with legal obligations, or other lawful bases.

Where we specifically request your consent for the sharing or processing of personal information, you may withdraw that consent by contacting us. Withdrawal does not affect processing lawfully carried out before the withdrawal and may affect our ability to continue handling your request.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including handling your request, maintaining appropriate business records, resolving disputes, preventing fraud, and complying with applicable legal, accounting, or regulatory requirements.

7. Data Security

Ravencross takes reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on the law applicable to you, you may have rights concerning your personal information, including the right to request confirmation of processing, access, correction, deletion or anonymization where applicable, information about sharing, withdrawal of consent, and other rights provided by applicable data protection laws.

You may contact Ravencross to exercise any applicable privacy rights.

We may request reasonable information necessary to verify the identity of the person making the request.

9. Brazil – LGPD

Where the Brazilian Lei Geral de Proteção de Dados Pessoais (Lei nº 13.709/2018 – “LGPD”) applies, Ravencross will process personal data in accordance with the applicable principles and requirements of the LGPD.

Personal data relating to workspace inquiries may be shared with selected workspace operators, brokers, providers, commercial partners, technology providers, and lead distribution or marketplace platforms when necessary or appropriate to evaluate, distribute, respond to, or facilitate the relevant business opportunity, subject to the applicable legal basis and safeguards.

Because Ravencross is organized in the United States and may use service providers or commercial partners located outside Brazil, personal data may be subject to international transfer. Where the LGPD applies, such transfers will be handled in accordance with applicable requirements governing international transfers of personal data.

Brazilian data subjects may contact Ravencross to exercise applicable rights concerning their personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business model, commercial relationships, technology, or applicable legal requirements. The “Last updated” date above indicates the latest revision.

11. Contact Us

For questions about this Privacy Policy, requests concerning personal information, or to exercise applicable privacy rights, please contact Ravencross at contact@ravencrossgroup.com.

Important Notice for Users in Brazil / Aviso Importante para Usuários no Brasil

Ao enviar uma solicitação à Ravencross Group LLC, você reconhece que os dados pessoais e profissionais fornecidos poderão ser tratados para avaliar sua necessidade de espaço de trabalho, identificar soluções adequadas e facilitar propostas, cotações, contatos e oportunidades comerciais relacionadas à sua solicitação.

Para essas finalidades, a Ravencross poderá compartilhar informações relevantes com operadores de espaços de trabalho, fornecedores, corretores, consultores, parceiros comerciais selecionados e plataformas ou marketplaces de distribuição de oportunidades ou leads.

Dependendo do modelo comercial aplicável, a Ravencross ou seus parceiros poderão receber remuneração relacionada a indicações, oportunidades qualificadas, leads, apresentações, transações ou serviços.

Quando uma plataforma ou marketplace for utilizado, informações limitadas ou não identificáveis sobre a oportunidade poderão ser apresentadas a potenciais participantes antes que qualquer participante autorizado obtenha acesso aos dados pessoais ou de contato relacionados à oportunidade.

A Ravencross Group LLC é constituída no Estado de Delaware, Estados Unidos. Portanto, seus dados poderão ser processados ou transferidos internacionalmente, inclusive para os Estados Unidos e para outros países onde estejam localizados parceiros ou prestadores relevantes, observadas as exigências legais aplicáveis.

Quando a LGPD for aplicável, você poderá exercer os direitos previstos na legislação brasileira, incluindo, conforme aplicável, confirmação de tratamento, acesso, correção, eliminação, informação sobre compartilhamento e revogação do consentimento.

Para solicitações relacionadas à privacidade ou ao tratamento de dados pessoais, entre em contato pelo e-mail contact@ravencrossgroup.com.